tag:status.appenate.com,2005:/history Appenate Status - Incident history 2026-08-05T01:00:00.000+00:00 Appenate tag:status.appenate.com,2005:Incident/cmsfihi8204910zmm13ih4jsh 2026-08-05T01:00:00.000+00:00 2026-08-05T01:00:00.000+00:00 Web Forms is Currently Down Type: Incident

Duration: 3 hours and 25 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud

Aug 5, 01:00:00 GMT+0
Investigating - We are currently investigating this incident. Other services are unaffected.

Aug 5, 04:24:37 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.appenate.com,2005:Maintenance/cmnon0vhg02mx6c1llemteidc 2026-04-07T14:00:00.000+00:00 2026-04-07T14:00:01.000+00:00 Scheduled Database Infrastructure Optimization Type: Maintenance

Duration: 2 days and 12 hours

Affected Components: πŸ‡ΊπŸ‡Έ USA Cloud, πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡¦πŸ‡Ί Australia API, πŸ‡ͺπŸ‡Ί Europe WaaS, πŸ‡ΊπŸ‡Έ USA API, πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ͺπŸ‡Ί Europe API

Apr 7, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 7, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 7, 14:00:00 GMT+0
Identified - We are performing a brief maintenance update to our caching layer to improve platform stability and performance. During this window, you may experience a temporary service interruption of approximately 10 minutes. We appreciate your patience as we finalise these enhancements..

]]> tag:status.appenate.com,2005:Maintenance/cmlrvpwsd07j812h5z3wxklg6 2026-02-25T13:00:00.000+00:00 2026-02-25T13:00:00.000+00:00 Scheduled Maintenance in Australia: February 25 , 00:00 – 00:30 AEDT Type: Maintenance

Duration: 23 hours and 16 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API, πŸ‡¦πŸ‡Ί Australia WaaS

Feb 25, 13:00:00 GMT+0
Identified - We will be performing scheduled maintenance. * **Expected Downtime:** Up to 30 minutes. * **Service Impact:** Logins and app syncing will be temporarily unavailable. * **Offline Mode:** The app will continue to function offline during this window; your data will sync once the maintenance is complete..

Feb 24, 13:43:58 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.appenate.com,2005:Incident/cmj9wvgs101kj8sgma1hniwoe 2025-12-17T11:11:25.872+00:00 2025-12-17T11:11:25.880+00:00 πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident

Duration: 14 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe API

Dec 17, 11:11:25 GMT+0
Investigating - Our team is investigating this issue.

Dec 17, 11:25:35 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/cmj9woqj800sl13wtwhk9vgcq 2025-12-17T11:06:11.923+00:00 2025-12-17T11:06:11.943+00:00 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 18 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud

Dec 17, 11:06:11 GMT+0
Investigating - Our team is investigating this issue.

Dec 17, 11:24:13 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Maintenance/cmj9wd7h100gr120ypayi9h78 2025-12-17T11:00:00.000+00:00 2025-12-17T11:00:00.000+00:00 EU Downtime Type: Maintenance

Duration: 26 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ΊπŸ‡Έ USA Cloud, πŸ‡ͺπŸ‡Ί Europe WaaS

Dec 17, 11:00:00 GMT+0
Identified - Due to an Azure capacity issue, we are forced to take the EU platform down for a maximum of 30 minutes.

Dec 17, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 17, 11:26:08 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.appenate.com,2005:Incident/cmituwat70v0qku79bhtl9adu 2025-12-06T05:31:46.746+00:00 2025-12-06T05:31:46.755+00:00 πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident

Duration: 3 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe API

Dec 6, 05:31:46 GMT+0
Investigating - Our team is investigating this issue.

Dec 6, 05:35:05 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/cmituo2nf0upqktrxprjiakpr 2025-12-06T05:25:22.923+00:00 2025-12-06T05:25:22.931+00:00 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 10 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud

Dec 6, 05:25:22 GMT+0
Investigating - Our team is investigating this issue.

Dec 6, 05:35:13 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/cmcsv2tdv007x81f0lpsp23wh 2025-07-07T08:50:50.562+00:00 2025-07-07T08:51:43.193+00:00 πŸ‡¦πŸ‡Ί Australia Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 53 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud

Jul 7, 08:51:43 GMT+0
Resolved - Issue resolved.

Jul 7, 08:50:50 GMT+0
Investigating - Our team is investigating this issue.

]]> tag:status.appenate.com,2005:Incident/cmafawpcc001e13osietulzw1 2025-05-08T11:45:48.107+00:00 2025-05-08T11:59:19.354+00:00 πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident

Duration: 13 hours and 32 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe API

May 8, 11:59:19 GMT+0
Resolved - Issue resolved.

May 8, 11:45:48 GMT+0
Investigating - Our team is investigating this issue.

]]> tag:status.appenate.com,2005:Incident/cmafawp1501kt9hu869zhvjzo 2025-05-08T11:45:47.704+00:00 2025-05-08T11:59:19.038+00:00 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 13 hours and 32 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud

May 8, 11:59:19 GMT+0
Resolved - Issue resolved.

May 8, 11:45:47 GMT+0
Investigating - Our team is investigating this issue.

]]> tag:status.appenate.com,2005:Maintenance/cly773dbj119458grokotmfjvjr 2024-07-04T17:00:00.000+00:00 2024-07-04T17:00:00.000+00:00 EU Scheduled Maintenance Type: Maintenance

Duration: 34 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS

Jul 4, 17:00:00 GMT+0
Identified - We are planning for scheduled maintenance during that time. The platform may be unavailable, but the app will continue to work as if it were "offline"..

Jul 4, 17:34:25 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.appenate.com,2005:Maintenance/clxlq9s0v6589b1na8dypt8mc 2024-06-21T04:00:00.000+00:00 2024-06-21T04:00:00.000+00:00 IguazΓΊ Falls scheduled update Type: Maintenance

Duration: 1 hour

Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud

Jun 21, 04:00:00 GMT+0
Identified - Our recent deployment to our US Cloud service has failed due to an internal issue with Azure. We are now planning to release the new IguazΓΊ Falls update to our US Cloud node at the following times: June 21st 00:00 (midnight) - EDT 04:00 - UTC See <https://www.appenate.com/platform-updates/iguazu-falls-update-a-refreshing-surge-in-your-platform-experience/> for more details.

]]> tag:status.appenate.com,2005:Maintenance/clxlprvty28745bqo8ntt7griw 2024-06-19T20:00:00.000+00:00 2024-06-19T20:00:01.000+00:00 IguazΓΊ Falls scheduled update Type: Maintenance

Duration: 11 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS

Jun 19, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 19, 20:10:52 GMT+0
Completed - Maintenance has completed successfully..

Jun 19, 20:00:00 GMT+0
Identified - We are planning to release the new IguazΓΊ Falls update to our European Cloud node at the following times: June 19th 22:00 - CET 20:00 - UTC See <https://www.appenate.com/platform-updates/iguazu-falls-update-a-refreshing-surge-in-your-platform-experience/> for more details.

]]> tag:status.appenate.com,2005:Maintenance/clxlkps6s25028b9mytv9zh80d 2024-06-19T13:00:00.000+00:00 2024-06-19T13:00:00.000+00:00 AU Scheduled Maintenance Type: Maintenance

Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API, πŸ‡¦πŸ‡Ί Australia WaaS

Jun 19, 13:00:00 GMT+0
Completed - Scheduled maintenance is going forward today 19 June 2024, we will be taking the AU node down at 11:00pm - Western Standard Time (AWST) 01:00am - Eastern Standard Time (AEST).

]]> tag:status.appenate.com,2005:Incident/clxcr8yrk151128s5n34q5s5i66 2024-06-13T04:23:45.151+00:00 2024-06-13T04:23:47.555+00:00 πŸ‡¦πŸ‡Ί Australia Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 3 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud

Jun 13, 04:23:47 GMT+0
Resolved - Issue resolved.

Jun 13, 04:23:45 GMT+0
Investigating - Our team is investigating this issue.

]]> tag:status.appenate.com,2005:Maintenance/clpgq1a5q163989avn3fb6txsuf 2023-11-28T15:00:00.000+00:00 2023-11-28T15:00:00.000+00:00 AU Scheduled Maintenance Type: Maintenance

Duration: 1 minute

Affected Components: πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API

Nov 28, 15:00:00 GMT+0
Identified - Scheduled maintenance is going forward tomorrow 28 November, we will be taking the AU node down at 11:00pm - Western Standard Time (AWST) 01:00am - Eastern Standard Time (AEST).

Nov 28, 15:00:01 GMT+0
Completed - Maintenance is now in progress.

]]> tag:status.appenate.com,2005:Maintenance/clpcjssbc9765broh5ggz649p 2023-11-25T03:00:00.000+00:00 2023-11-25T03:00:01.000+00:00 US Scheduled Maintenance Type: Maintenance

Duration: 2 hours and 6 minutes

Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud

Nov 25, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 25, 05:06:19 GMT+0
Completed - Maintenance has completed successfully..

Nov 25, 03:00:00 GMT+0
Identified - Scheduled maintenance and upgrades are going forward tomorrow; we will be taking the US node down at 00:00 (EDT/UTC-4) November 25th.

]]> tag:status.appenate.com,2005:Maintenance/clp9cmnho15692b8n79z8jyk5u 2023-11-22T20:00:00.000+00:00 2023-11-22T20:00:00.000+00:00 Updates to the EU Node Type: Maintenance

Duration: 1 hour and 33 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS

Nov 22, 20:00:00 GMT+0
Identified - Scheduled maintenance and upgrades are going forward today; we will be taking the EU node down at 22:00 (CET/UTC+1) November 22nd.

Nov 22, 21:33:13 GMT+0
Completed - Maintenance has completed successfully..

Nov 22, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.appenate.com,2005:Incident/clozlcpo6731530hcn1qtfyvtkw 2023-11-15T10:00:03.318+00:00 2023-11-15T10:00:24.121+00:00 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 21 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud

Nov 15, 10:00:24 GMT+0
Resolved - Issue resolved.

Nov 15, 10:00:03 GMT+0
Investigating - Our team is investigating this issue.

]]> tag:status.appenate.com,2005:Incident/clozknx8a614971i9n62121w5w8 2023-11-15T09:40:46.713+00:00 2023-11-15T09:40:46.734+00:00 πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident

Duration: 14 hours and 30 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe API

Nov 15, 09:40:46 GMT+0
Investigating - Our team is investigating this issue.

Nov 15, 09:55:16 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/clozkjtkm634125hcn1x4h3pl0f 2023-11-15T09:37:35.350+00:00 2023-11-15T09:37:35.367+00:00 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 11 hours and 56 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud

Nov 15, 09:37:35 GMT+0
Investigating - Our team is investigating this issue.

Nov 15, 09:49:30 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/clozkbsh196234bmn4tch6m5ue 2023-11-15T09:31:28.220+00:00 2023-11-15T09:31:28.220+00:00 EU node temporarily inaccessible Type: Incident

Duration: 38 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS

Nov 15, 09:31:28 GMT+0
Identified - We have identified an issue and need to take down the EU node temporarily. It will be up as soon as possible..

Nov 15, 10:09:08 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.appenate.com,2005:Incident/clozi6fj9329925h5n19849eu98 2023-11-15T08:31:11.397+00:00 2023-11-15T08:31:11.412+00:00 πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident

Duration: 4 hours and 25 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe API

Nov 15, 08:31:11 GMT+0
Investigating - Our team is investigating this issue.

Nov 15, 08:35:35 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Maintenance/cln49uwca178493d2o65c54e3p9 2023-10-28T16:10:00.000+00:00 2023-10-28T16:10:00.000+00:00 EU Scheduled Maintenance Type: Maintenance

Duration: 4 days

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS

Oct 28, 16:10:00 GMT+0
Identified - An upcoming Azure maintenance update may affect access to our EU node from 28 October 2023 18:10 UTC until 1 November 2023 18:10 UTC. During this planned maintenance window, Azure virtual machines will be migrated to newer network hardware and will be unavailable for up to 15 minutes. We don't expect access to our EU node and WaaS sites to be noticeably affected, however you may periodically notice slower than usual connectivity during this time..

Oct 28, 16:10:01 GMT+0
Identified - Maintenance is now in progress.

Nov 1, 16:10:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.appenate.com,2005:Maintenance/clo46ydmb4151b6oljfn6oy1c 2023-10-24T22:00:00.000+00:00 2023-10-25T07:52:43.221+00:00 US Scheduled Maintenance Type: Maintenance

Duration: 9 hours and 53 minutes

Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud

Oct 25, 07:52:43 GMT+0
Completed - Maintenance has completed successfully..

Oct 24, 22:00:00 GMT+0
Identified - Scheduled maintenance and upgrades are going forward today; we will be taking the US node down at 00:00 (EDT/UTC-4) October 25th.

]]> tag:status.appenate.com,2005:Maintenance/clnx0tbjg441609b2n5bmwwb9d4 2023-10-19T20:00:00.000+00:00 2023-10-19T22:57:51.556+00:00 Updates to the EU Node Type: Maintenance

Duration: 2 hours and 58 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS

Oct 19, 22:57:51 GMT+0
Completed - Maintenance has completed successfully..

Oct 19, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 19, 20:00:00 GMT+0
Identified - Scheduled maintenance and upgrades are going forward today; we will be taking the EU node down at 22:00 (CET/UTC+2) October 19th.

]]> tag:status.appenate.com,2005:Maintenance/clnu5clfo27197bioe6ivz609w 2023-10-17T22:00:00.000+00:00 2023-10-18T02:00:00.000+00:00 Updates to the AU Node Type: Maintenance

Duration: 4 hours

Affected Components: πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API

Oct 18, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 17, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 17, 22:00:00 GMT+0
Identified - Scheduled maintenance and upgrades are going forward today, we will be taking the AU node down at Midnight (AEST/UTC+10) October 17th .

]]> tag:status.appenate.com,2005:Incident/clnuehf3s8966892koialszltso 2023-10-17T14:09:12.375+00:00 2023-10-17T14:09:12.412+00:00 πŸ‡¦πŸ‡Ί Australia API isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours and 44 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia API

Oct 17, 14:09:12 GMT+0
Investigating - Our team is investigating this issue.

Oct 17, 14:12:56 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/clnueejve8917242soivosekc26 2023-10-17T14:06:58.586+00:00 2023-10-17T14:12:42.011+00:00 πŸ‡¦πŸ‡Ί Australia Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 5 hours and 44 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud

Oct 17, 14:12:42 GMT+0
Resolved - Issue resolved.

Oct 17, 14:06:58 GMT+0
Investigating - Our team is investigating this issue.

]]> tag:status.appenate.com,2005:Maintenance/clk2fvz34264180smok3k7bboux 2023-07-14T21:00:00.000+00:00 2023-07-14T21:00:01.000+00:00 EU Scheduled Maintenance Type: Maintenance

Duration: 5 days

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS

Jul 14, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 14, 23:00:00 GMT+0
Completed - Maintenance has completed successfully..

Jul 14, 21:00:00 GMT+0
Identified - Scheduled maintenance is going forward today, we will be taking the EU node down at 23h00 - British Summer Time (BST) 24h00 - Central European Summer Time (CEST) 01h00 - Eastern European Summer Time (EEST).

]]> tag:status.appenate.com,2005:Incident/cljvo4837293140hjog2gyqmlrn 2023-07-09T16:47:49.746+00:00 2023-07-09T16:48:12.803+00:00 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 24 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud

Jul 9, 16:48:12 GMT+0
Resolved - Issue resolved.

Jul 9, 16:47:49 GMT+0
Investigating - Our team is investigating this issue.

]]> tag:status.appenate.com,2005:Maintenance/clhrff1yw239210d8n2kqo2spjc 2023-05-18T07:00:00.000+00:00 2023-05-18T07:00:00.000+00:00 Updates to the US Node Type: Maintenance

Duration: 53 minutes

Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud

May 18, 07:00:00 GMT+0
Identified - We are planning for scheduled maintenance during this time..

May 18, 07:53:22 GMT+0
Completed - Maintenance has completed successfully..

May 18, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.appenate.com,2005:Maintenance/clgrffdtr93124zpokgj64gz9i 2023-04-22T05:00:00.000+00:00 2023-04-22T05:00:01.000+00:00 US Scheduled Maintenance Type: Maintenance

Duration: 5 hours and 48 minutes

Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud

Apr 22, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 22, 10:48:12 GMT+0
Completed - Maintenance has completed successfully..

Apr 22, 05:00:00 GMT+0
Identified - Scheduled maintenance is going forward today, we will be taking the US node down at 22h00 - Pacific Daylight Time (PDT) 23h00 - Mountain Daylight Time (MDT) 00h00 - Central Daylight Time (CDT) 01h00 - Eastern Daylight Time (EDT).

]]> tag:status.appenate.com,2005:Incident/clgj49ori388897hmog5y2dzutk 2023-04-16T07:59:51.197+00:00 2023-04-16T07:59:51.211+00:00 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 16 hours and 26 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud

Apr 16, 07:59:51 GMT+0
Investigating - Our team is investigating this issue.

Apr 16, 08:16:17 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Maintenance/clgidkuwz381613gaogpz2ly3xo 2023-04-15T21:00:00.000+00:00 2023-04-16T00:30:58.108+00:00 EU Scheduled Maintenance Type: Maintenance

Duration: 3 hours and 31 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS

Apr 16, 00:30:58 GMT+0
Completed - Maintenance has completed successfully..

Apr 15, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 15, 21:00:00 GMT+0
Identified - Scheduled maintenance is going forward today, we will be taking the EU node down at 22h00 - British Summer Time (BST) 23h00 - Central European Summer Time (CEST) 0h00 - Eastern European Summer Time (EEST).

]]> tag:status.appenate.com,2005:Maintenance/clg7s7e5f4938847onvi9x97kj 2023-04-08T12:00:00.000+00:00 2023-04-08T16:24:29.999+00:00 AU Scheduled Maintenance Type: Maintenance

Duration: 4 hours and 24 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API

Apr 8, 16:24:29 GMT+0
Completed - Maintenance has been completed..

Apr 8, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 8, 12:00:00 GMT+0
Identified - Scheduled maintenance is going forward today, we will be taking the AU node down at 20h00 - Western Standard Time (AWST) 22h00 - Eastern Standard Time (AEST)..

]]> tag:status.appenate.com,2005:Incident/clg56camq13384w7ok1qw74bdr 2023-04-06T13:49:05.617+00:00 2023-04-06T13:49:05.644+00:00 πŸ‡ΊπŸ‡Έ USA Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 13 minutes

Affected Components: πŸ‡ΊπŸ‡Έ USA Cloud

Apr 6, 13:49:05 GMT+0
Investigating - Our team is investigating this issue.

Apr 6, 13:49:17 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Maintenance/clfnkzgkb15141765ncynge4xqx 2023-03-25T06:25:00.000+00:00 2023-03-25T06:25:00.000+00:00 Updates to the US node Type: Maintenance

Duration: 1 day and 1 hour

Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA Cloud, πŸ‡ΊπŸ‡Έ USA WaaS

Mar 25, 06:25:00 GMT+0
Completed - We are planning for a scheduled maintenance during that time..

]]> tag:status.appenate.com,2005:Incident/cldbjsyuw128239imx9ku8v17v 2023-01-25T10:53:27.148+00:00 2023-01-25T10:53:27.148+00:00 Azure Outage Notification - Potential Impact to Appenate Platform Type: Incident

Duration: 1 hour and 26 minutes

Affected Components: πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA API, πŸ‡ͺπŸ‡Ί Europe WaaS, πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡¦πŸ‡Ί Australia API, πŸ‡ΊπŸ‡Έ USA Cloud, πŸ‡¦πŸ‡Ί Australia Cloud

Jan 25, 10:53:27 GMT+0
Identified - "Starting at 07:05 UTC on 25 January 2023, customers may experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in multiple regions, as well as other Microsoft services." Microsoft Azure is actively investigating the issue. This issue may impact the Appenate Platform intermittently..

Jan 25, 12:19:45 GMT+0
Resolved - Microsoft Azure has mitigated and advised that the issue is now resolved..

]]> tag:status.appenate.com,2005:Incident/cldafs1yi82748fio90fpxvbys 2023-01-24T16:13:01.290+00:00 2023-01-24T16:13:01.307+00:00 πŸ‡¦πŸ‡Ί Australia API isn't accessible at the moment (automated) Type: Incident

Duration: 5 hours and 27 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia API

Jan 24, 16:13:01 GMT+0
Investigating - Our team is investigating this issue.

Jan 24, 16:18:27 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/clbvvo8vi223703uqo9cyv0r4j0 2022-12-20T07:01:42.509+00:00 2022-12-20T07:01:42.629+00:00 πŸ‡ΊπŸ‡Έ USA Cloud isn't accessible at the moment (automated) Type: Incident

Duration: 52 minutes

Affected Components: πŸ‡ΊπŸ‡Έ USA Cloud

Dec 20, 07:01:42 GMT+0
Investigating - Our team is investigating this issue.

Dec 20, 07:02:33 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/clbvvo7yi40644ueosky73snfa 2022-12-20T07:01:41.321+00:00 2022-12-20T07:01:41.373+00:00 πŸ‡ΊπŸ‡Έ USA API isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours and 15 minutes

Affected Components: πŸ‡ΊπŸ‡Έ USA API

Dec 20, 07:01:41 GMT+0
Investigating - Our team is investigating this issue.

Dec 20, 07:04:55 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/clbo5alos122221h6okc32n3yw4 2022-12-14T21:08:52.683+00:00 2022-12-14T21:08:52.709+00:00 πŸ‡¦πŸ‡Ί Australia API isn't accessible at the moment (automated) Type: Incident

Duration: 5 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia API

Dec 14, 21:08:52 GMT+0
Investigating - Our team is investigating this issue.

Dec 14, 21:08:57 GMT+0
Resolved - Issue resolved.

]]> tag:status.appenate.com,2005:Incident/cl9dyf8lf464745y9ojppcvq7ex 2022-10-18T08:39:25.250+00:00 2022-10-18T08:43:12.778+00:00 πŸ‡¦πŸ‡Ί Australia API isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours and 48 minutes

Affected Components: πŸ‡¦πŸ‡Ί Australia API

Oct 18, 08:43:12 GMT+0
Resolved - Issue resolved.

Oct 18, 08:39:25 GMT+0
Investigating - Our team is investigating this issue.

]]>