Appenate Status - Incident history https://status.appenate.com Appenate Wed, 5 Aug 2026 01:00:00 +0000 Web Forms is Currently Down Type: Incident Duration: 3 hours and 25 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud Aug 5, 01:00:00 GMT+0 - Investigating - We are currently investigating this incident. Other services are unaffected Aug 5, 04:24:37 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 25 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Other services are unaffected.</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>04:24:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 5 Aug 2026 01:00:00 +0000 https://status.appenate.com/incident/cmsfihi8204910zmm13ih4jsh https://status.appenate.com/incident/cmsfihi8204910zmm13ih4jsh Scheduled Database Infrastructure Optimization Type: Maintenance Duration: 2 days and 12 hours Affected Components: πŸ‡ΊπŸ‡Έ USA Cloud, πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡¦πŸ‡Ί Australia API, πŸ‡ͺπŸ‡Ί Europe WaaS, πŸ‡ΊπŸ‡Έ USA API, πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ͺπŸ‡Ί Europe API Apr 7, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 7, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 7, 14:00:00 GMT+0 - Identified - We are performing a brief maintenance update to our caching layer to improve platform stability and performance. During this window, you may experience a temporary service interruption of approximately 10 minutes. We appreciate your patience as we finalise these enhancements. Type: Maintenance

Duration: 2 days and 12 hours

Affected Components: , , , , , , , ,

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing a brief maintenance update to our caching layer to improve platform stability and performance. During this window, you may experience a temporary service interruption of approximately 10 minutes. We appreciate your patience as we finalise these enhancements..</p> ]]> Tue, 7 Apr 2026 14:00:00 +0000 https://status.appenate.com/maintenance/cmnon0vhg02mx6c1llemteidc https://status.appenate.com/maintenance/cmnon0vhg02mx6c1llemteidc Scheduled Maintenance in Australia: February 25 , 00:00 – 00:30 AEDT Type: Maintenance Duration: 23 hours and 16 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API, πŸ‡¦πŸ‡Ί Australia WaaS Feb 25, 13:00:00 GMT+0 - Identified - We will be performing scheduled maintenance. * **Expected Downtime:** Up to 30 minutes. * **Service Impact:** Logins and app syncing will be temporarily unavailable. * **Offline Mode:** The app will continue to function offline during this window; your data will sync once the maintenance is complete. Feb 24, 13:43:58 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 23 hours and 16 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance. * **Expected Downtime:** Up to 30 minutes. * **Service Impact:** Logins and app syncing will be temporarily unavailable. * **Offline Mode:** The app will continue to function offline during this window; your data will sync once the maintenance is complete..</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>13:43:58</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 25 Feb 2026 13:00:00 +0000 https://status.appenate.com/maintenance/cmlrvpwsd07j812h5z3wxklg6 https://status.appenate.com/maintenance/cmlrvpwsd07j812h5z3wxklg6 πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident Duration: 14 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe API Dec 17, 11:11:25 GMT+0 - Investigating - Our team is investigating this issue Dec 17, 11:25:35 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 14 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:11:25</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:25:35</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Wed, 17 Dec 2025 11:11:25 +0000 https://status.appenate.com/incident/cmj9wvgs101kj8sgma1hniwoe https://status.appenate.com/incident/cmj9wvgs101kj8sgma1hniwoe πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident Duration: 18 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud Dec 17, 11:06:11 GMT+0 - Investigating - Our team is investigating this issue Dec 17, 11:24:13 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 18 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:06:11</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:24:13</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Wed, 17 Dec 2025 11:06:11 +0000 https://status.appenate.com/incident/cmj9woqj800sl13wtwhk9vgcq https://status.appenate.com/incident/cmj9woqj800sl13wtwhk9vgcq EU Downtime Type: Maintenance Duration: 26 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ΊπŸ‡Έ USA Cloud, πŸ‡ͺπŸ‡Ί Europe WaaS Dec 17, 11:00:00 GMT+0 - Identified - Due to an Azure capacity issue, we are forced to take the EU platform down for a maximum of 30 minutes Dec 17, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 17, 11:26:08 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 26 minutes

Affected Components: , ,

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - Due to an Azure capacity issue, we are forced to take the EU platform down for a maximum of 30 minutes.</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:26:08</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 17 Dec 2025 11:00:00 +0000 https://status.appenate.com/maintenance/cmj9wd7h100gr120ypayi9h78 https://status.appenate.com/maintenance/cmj9wd7h100gr120ypayi9h78 πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident Duration: 3 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe API Dec 6, 05:31:46 GMT+0 - Investigating - Our team is investigating this issue Dec 6, 05:35:05 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>05:31:46</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>05:35:05</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Sat, 6 Dec 2025 05:31:46 +0000 https://status.appenate.com/incident/cmituwat70v0qku79bhtl9adu https://status.appenate.com/incident/cmituwat70v0qku79bhtl9adu πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident Duration: 10 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud Dec 6, 05:25:22 GMT+0 - Investigating - Our team is investigating this issue Dec 6, 05:35:13 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>05:25:22</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>05:35:13</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Sat, 6 Dec 2025 05:25:22 +0000 https://status.appenate.com/incident/cmituo2nf0upqktrxprjiakpr https://status.appenate.com/incident/cmituo2nf0upqktrxprjiakpr πŸ‡¦πŸ‡Ί Australia Cloud isn't accessible at the moment (automated) Type: Incident Duration: 53 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud Jul 7, 08:51:43 GMT+0 - Resolved - Issue resolved Jul 7, 08:50:50 GMT+0 - Investigating - Our team is investigating this issue Type: Incident

Duration: 53 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>08:51:43</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>08:50:50</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> ]]> Mon, 7 Jul 2025 08:50:50 +0000 https://status.appenate.com/incident/cmcsv2tdv007x81f0lpsp23wh https://status.appenate.com/incident/cmcsv2tdv007x81f0lpsp23wh πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident Duration: 13 hours and 32 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe API May 8, 11:59:19 GMT+0 - Resolved - Issue resolved May 8, 11:45:48 GMT+0 - Investigating - Our team is investigating this issue Type: Incident

Duration: 13 hours and 32 minutes

Affected Components:

<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>11:59:19</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>11:45:48</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> ]]> Thu, 8 May 2025 11:45:48 +0000 https://status.appenate.com/incident/cmafawpcc001e13osietulzw1 https://status.appenate.com/incident/cmafawpcc001e13osietulzw1 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident Duration: 13 hours and 32 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud May 8, 11:59:19 GMT+0 - Resolved - Issue resolved May 8, 11:45:47 GMT+0 - Investigating - Our team is investigating this issue Type: Incident

Duration: 13 hours and 32 minutes

Affected Components:

<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>11:59:19</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>11:45:47</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> ]]> Thu, 8 May 2025 11:45:47 +0000 https://status.appenate.com/incident/cmafawp1501kt9hu869zhvjzo https://status.appenate.com/incident/cmafawp1501kt9hu869zhvjzo EU Scheduled Maintenance Type: Maintenance Duration: 34 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS Jul 4, 17:00:00 GMT+0 - Identified - We are planning for scheduled maintenance during that time. The platform may be unavailable, but the app will continue to work as if it were "offline". Jul 4, 17:34:25 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 34 minutes

Affected Components: , ,

<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance during that time. The platform may be unavailable, but the app will continue to work as if it were "offline"..</p> <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>17:34:25</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 4 Jul 2024 17:00:00 +0000 https://status.appenate.com/maintenance/cly773dbj119458grokotmfjvjr https://status.appenate.com/maintenance/cly773dbj119458grokotmfjvjr IguazΓΊ Falls scheduled update Type: Maintenance Duration: 1 hour Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud Jun 21, 04:00:00 GMT+0 - Identified - Our recent deployment to our US Cloud service has failed due to an internal issue with Azure. We are now planning to release the new IguazΓΊ Falls update to our US Cloud node at the following times: June 21st 00:00 (midnight) - EDT 04:00 - UTC See <https://www.appenate.com/platform-updates/iguazu-falls-update-a-refreshing-surge-in-your-platform-experience/> for more details Type: Maintenance

Duration: 1 hour

Affected Components: , ,

<p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our recent deployment to our US Cloud service has failed due to an internal issue with Azure. We are now planning to release the new IguazΓΊ Falls update to our US Cloud node at the following times: June 21st 00:00 (midnight) - EDT 04:00 - UTC See <https://www.appenate.com/platform-updates/iguazu-falls-update-a-refreshing-surge-in-your-platform-experience/> for more details.</p> ]]> Fri, 21 Jun 2024 04:00:00 +0000 https://status.appenate.com/maintenance/clxlq9s0v6589b1na8dypt8mc https://status.appenate.com/maintenance/clxlq9s0v6589b1na8dypt8mc IguazΓΊ Falls scheduled update Type: Maintenance Duration: 11 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS Jun 19, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 19, 20:10:52 GMT+0 - Completed - Maintenance has completed successfully. Jun 19, 20:00:00 GMT+0 - Identified - We are planning to release the new IguazΓΊ Falls update to our European Cloud node at the following times: June 19th 22:00 - CET 20:00 - UTC See <https://www.appenate.com/platform-updates/iguazu-falls-update-a-refreshing-surge-in-your-platform-experience/> for more details Type: Maintenance

Duration: 11 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>20:10:52</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning to release the new IguazΓΊ Falls update to our European Cloud node at the following times: June 19th 22:00 - CET 20:00 - UTC See <https://www.appenate.com/platform-updates/iguazu-falls-update-a-refreshing-surge-in-your-platform-experience/> for more details.</p> ]]> Wed, 19 Jun 2024 20:00:00 +0000 https://status.appenate.com/maintenance/clxlprvty28745bqo8ntt7griw https://status.appenate.com/maintenance/clxlprvty28745bqo8ntt7griw AU Scheduled Maintenance Type: Maintenance Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API, πŸ‡¦πŸ‡Ί Australia WaaS Jun 19, 13:00:00 GMT+0 - Completed - Scheduled maintenance is going forward today 19 June 2024, we will be taking the AU node down at 11:00pm - Western Standard Time (AWST) 01:00am - Eastern Standard Time (AEST) Type: Maintenance

Affected Components: , ,

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Scheduled maintenance is going forward today 19 June 2024, we will be taking the AU node down at 11:00pm - Western Standard Time (AWST) 01:00am - Eastern Standard Time (AEST).</p> ]]> Wed, 19 Jun 2024 13:00:00 +0000 https://status.appenate.com/maintenance/clxlkps6s25028b9mytv9zh80d https://status.appenate.com/maintenance/clxlkps6s25028b9mytv9zh80d πŸ‡¦πŸ‡Ί Australia Cloud isn't accessible at the moment (automated) Type: Incident Duration: 3 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud Jun 13, 04:23:47 GMT+0 - Resolved - Issue resolved Jun 13, 04:23:45 GMT+0 - Investigating - Our team is investigating this issue Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>04:23:47</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>04:23:45</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> ]]> Thu, 13 Jun 2024 04:23:45 +0000 https://status.appenate.com/incident/clxcr8yrk151128s5n34q5s5i66 https://status.appenate.com/incident/clxcr8yrk151128s5n34q5s5i66 AU Scheduled Maintenance Type: Maintenance Duration: 1 minute Affected Components: πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API Nov 28, 15:00:00 GMT+0 - Identified - Scheduled maintenance is going forward tomorrow 28 November, we will be taking the AU node down at 11:00pm - Western Standard Time (AWST) 01:00am - Eastern Standard Time (AEST) Nov 28, 15:00:01 GMT+0 - Completed - Maintenance is now in progress Type: Maintenance

Duration: 1 minute

Affected Components: , ,

<p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is going forward tomorrow 28 November, we will be taking the AU node down at 11:00pm - Western Standard Time (AWST) 01:00am - Eastern Standard Time (AEST).</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now in progress.</p> ]]> Tue, 28 Nov 2023 15:00:00 +0000 https://status.appenate.com/maintenance/clpgq1a5q163989avn3fb6txsuf https://status.appenate.com/maintenance/clpgq1a5q163989avn3fb6txsuf US Scheduled Maintenance Type: Maintenance Duration: 2 hours and 6 minutes Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud Nov 25, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 25, 05:06:19 GMT+0 - Completed - Maintenance has completed successfully. Nov 25, 03:00:00 GMT+0 - Identified - Scheduled maintenance and upgrades are going forward tomorrow; we will be taking the US node down at 00:00 (EDT/UTC-4) November 25th Type: Maintenance

Duration: 2 hours and 6 minutes

Affected Components: , ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>05:06:19</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance and upgrades are going forward tomorrow; we will be taking the US node down at 00:00 (EDT/UTC-4) November 25th.</p> ]]> Sat, 25 Nov 2023 03:00:00 +0000 https://status.appenate.com/maintenance/clpcjssbc9765broh5ggz649p https://status.appenate.com/maintenance/clpcjssbc9765broh5ggz649p Updates to the EU Node Type: Maintenance Duration: 1 hour and 33 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS Nov 22, 20:00:00 GMT+0 - Identified - Scheduled maintenance and upgrades are going forward today; we will be taking the EU node down at 22:00 (CET/UTC+1) November 22nd Nov 22, 21:33:13 GMT+0 - Completed - Maintenance has completed successfully. Nov 22, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour and 33 minutes

Affected Components: , ,

<p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance and upgrades are going forward today; we will be taking the EU node down at 22:00 (CET/UTC+1) November 22nd.</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>21:33:13</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 22 Nov 2023 20:00:00 +0000 https://status.appenate.com/maintenance/clp9cmnho15692b8n79z8jyk5u https://status.appenate.com/maintenance/clp9cmnho15692b8n79z8jyk5u πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident Duration: 21 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud Nov 15, 10:00:24 GMT+0 - Resolved - Issue resolved Nov 15, 10:00:03 GMT+0 - Investigating - Our team is investigating this issue Type: Incident

Duration: 21 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>10:00:24</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>10:00:03</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> ]]> Wed, 15 Nov 2023 10:00:03 +0000 https://status.appenate.com/incident/clozlcpo6731530hcn1qtfyvtkw https://status.appenate.com/incident/clozlcpo6731530hcn1qtfyvtkw πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident Duration: 14 hours and 30 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe API Nov 15, 09:40:46 GMT+0 - Investigating - Our team is investigating this issue Nov 15, 09:55:16 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 14 hours and 30 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>09:40:46</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>09:55:16</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Wed, 15 Nov 2023 09:40:46 +0000 https://status.appenate.com/incident/clozknx8a614971i9n62121w5w8 https://status.appenate.com/incident/clozknx8a614971i9n62121w5w8 πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident Duration: 11 hours and 56 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud Nov 15, 09:37:35 GMT+0 - Investigating - Our team is investigating this issue Nov 15, 09:49:30 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 11 hours and 56 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>09:37:35</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>09:49:30</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Wed, 15 Nov 2023 09:37:35 +0000 https://status.appenate.com/incident/clozkjtkm634125hcn1x4h3pl0f https://status.appenate.com/incident/clozkjtkm634125hcn1x4h3pl0f EU node temporarily inaccessible Type: Incident Duration: 38 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS Nov 15, 09:31:28 GMT+0 - Identified - We have identified an issue and need to take down the EU node temporarily. It will be up as soon as possible. Nov 15, 10:09:08 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 38 minutes

Affected Components: , ,

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>09:31:28</var> GMT+0</small><br><strong>Identified</strong> - We have identified an issue and need to take down the EU node temporarily. It will be up as soon as possible..</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>10:09:08</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 15 Nov 2023 09:31:28 +0000 https://status.appenate.com/incident/clozkbsh196234bmn4tch6m5ue https://status.appenate.com/incident/clozkbsh196234bmn4tch6m5ue πŸ‡ͺπŸ‡Ί Europe API isn't accessible at the moment (automated) Type: Incident Duration: 4 hours and 25 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe API Nov 15, 08:31:11 GMT+0 - Investigating - Our team is investigating this issue Nov 15, 08:35:35 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 4 hours and 25 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>08:31:11</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>08:35:35</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Wed, 15 Nov 2023 08:31:11 +0000 https://status.appenate.com/incident/clozi6fj9329925h5n19849eu98 https://status.appenate.com/incident/clozi6fj9329925h5n19849eu98 EU Scheduled Maintenance Type: Maintenance Duration: 4 days Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS Oct 28, 16:10:00 GMT+0 - Identified - An upcoming Azure maintenance update may affect access to our EU node from 28 October 2023 18:10 UTC until 1 November 2023 18:10 UTC. During this planned maintenance window, Azure virtual machines will be migrated to newer network hardware and will be unavailable for up to 15 minutes. We don't expect access to our EU node and WaaS sites to be noticeably affected, however you may periodically notice slower than usual connectivity during this time. Oct 28, 16:10:01 GMT+0 - Identified - Maintenance is now in progress Nov 1, 16:10:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 days

Affected Components: , ,

<p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>16:10:00</var> GMT+0</small><br><strong>Identified</strong> - An upcoming Azure maintenance update may affect access to our EU node from 28 October 2023 18:10 UTC until 1 November 2023 18:10 UTC. During this planned maintenance window, Azure virtual machines will be migrated to newer network hardware and will be unavailable for up to 15 minutes. We don't expect access to our EU node and WaaS sites to be noticeably affected, however you may periodically notice slower than usual connectivity during this time..</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>16:10:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>16:10:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 28 Oct 2023 16:10:00 +0000 https://status.appenate.com/maintenance/cln49uwca178493d2o65c54e3p9 https://status.appenate.com/maintenance/cln49uwca178493d2o65c54e3p9 US Scheduled Maintenance Type: Maintenance Duration: 9 hours and 53 minutes Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud Oct 25, 07:52:43 GMT+0 - Completed - Maintenance has completed successfully. Oct 24, 22:00:00 GMT+0 - Identified - Scheduled maintenance and upgrades are going forward today; we will be taking the US node down at 00:00 (EDT/UTC-4) October 25th Type: Maintenance

Duration: 9 hours and 53 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>07:52:43</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance and upgrades are going forward today; we will be taking the US node down at 00:00 (EDT/UTC-4) October 25th.</p> ]]> Tue, 24 Oct 2023 22:00:00 +0000 https://status.appenate.com/maintenance/clo46ydmb4151b6oljfn6oy1c https://status.appenate.com/maintenance/clo46ydmb4151b6oljfn6oy1c Updates to the EU Node Type: Maintenance Duration: 2 hours and 58 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS Oct 19, 22:57:51 GMT+0 - Completed - Maintenance has completed successfully. Oct 19, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 19, 20:00:00 GMT+0 - Identified - Scheduled maintenance and upgrades are going forward today; we will be taking the EU node down at 22:00 (CET/UTC+2) October 19th Type: Maintenance

Duration: 2 hours and 58 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>22:57:51</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance and upgrades are going forward today; we will be taking the EU node down at 22:00 (CET/UTC+2) October 19th.</p> ]]> Thu, 19 Oct 2023 20:00:00 +0000 https://status.appenate.com/maintenance/clnx0tbjg441609b2n5bmwwb9d4 https://status.appenate.com/maintenance/clnx0tbjg441609b2n5bmwwb9d4 Updates to the AU Node Type: Maintenance Duration: 4 hours Affected Components: πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API Oct 18, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 17, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 17, 22:00:00 GMT+0 - Identified - Scheduled maintenance and upgrades are going forward today, we will be taking the AU node down at Midnight (AEST/UTC+10) October 17th Type: Maintenance

Duration: 4 hours

Affected Components: , ,

<p><small>Oct <var data-var='date'> 18</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance and upgrades are going forward today, we will be taking the AU node down at Midnight (AEST/UTC+10) October 17th .</p> ]]> Tue, 17 Oct 2023 22:00:00 +0000 https://status.appenate.com/maintenance/clnu5clfo27197bioe6ivz609w https://status.appenate.com/maintenance/clnu5clfo27197bioe6ivz609w πŸ‡¦πŸ‡Ί Australia API isn't accessible at the moment (automated) Type: Incident Duration: 3 hours and 44 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia API Oct 17, 14:09:12 GMT+0 - Investigating - Our team is investigating this issue Oct 17, 14:12:56 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 3 hours and 44 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>14:09:12</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>14:12:56</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Tue, 17 Oct 2023 14:09:12 +0000 https://status.appenate.com/incident/clnuehf3s8966892koialszltso https://status.appenate.com/incident/clnuehf3s8966892koialszltso πŸ‡¦πŸ‡Ί Australia Cloud isn't accessible at the moment (automated) Type: Incident Duration: 5 hours and 44 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia Cloud Oct 17, 14:12:42 GMT+0 - Resolved - Issue resolved Oct 17, 14:06:58 GMT+0 - Investigating - Our team is investigating this issue Type: Incident

Duration: 5 hours and 44 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>14:12:42</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>14:06:58</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> ]]> Tue, 17 Oct 2023 14:06:58 +0000 https://status.appenate.com/incident/clnueejve8917242soivosekc26 https://status.appenate.com/incident/clnueejve8917242soivosekc26 EU Scheduled Maintenance Type: Maintenance Duration: 5 days Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS Jul 14, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 14, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully. Jul 14, 21:00:00 GMT+0 - Identified - Scheduled maintenance is going forward today, we will be taking the EU node down at 23h00 - British Summer Time (BST) 24h00 - Central European Summer Time (CEST) 01h00 - Eastern European Summer Time (EEST) Type: Maintenance

Duration: 5 days

Affected Components: , ,

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is going forward today, we will be taking the EU node down at 23h00 - British Summer Time (BST) 24h00 - Central European Summer Time (CEST) 01h00 - Eastern European Summer Time (EEST).</p> ]]> Fri, 14 Jul 2023 21:00:00 +0000 https://status.appenate.com/maintenance/clk2fvz34264180smok3k7bboux https://status.appenate.com/maintenance/clk2fvz34264180smok3k7bboux πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident Duration: 24 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud Jul 9, 16:48:12 GMT+0 - Resolved - Issue resolved Jul 9, 16:47:49 GMT+0 - Investigating - Our team is investigating this issue Type: Incident

Duration: 24 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:48:12</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:47:49</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> ]]> Sun, 9 Jul 2023 16:47:49 +0000 https://status.appenate.com/incident/cljvo4837293140hjog2gyqmlrn https://status.appenate.com/incident/cljvo4837293140hjog2gyqmlrn Updates to the US Node Type: Maintenance Duration: 53 minutes Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud May 18, 07:00:00 GMT+0 - Identified - We are planning for scheduled maintenance during this time. May 18, 07:53:22 GMT+0 - Completed - Maintenance has completed successfully. May 18, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 53 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance during this time..</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>07:53:22</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 18 May 2023 07:00:00 +0000 https://status.appenate.com/maintenance/clhrff1yw239210d8n2kqo2spjc https://status.appenate.com/maintenance/clhrff1yw239210d8n2kqo2spjc US Scheduled Maintenance Type: Maintenance Duration: 5 hours and 48 minutes Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA Cloud Apr 22, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 22, 10:48:12 GMT+0 - Completed - Maintenance has completed successfully. Apr 22, 05:00:00 GMT+0 - Identified - Scheduled maintenance is going forward today, we will be taking the US node down at 22h00 - Pacific Daylight Time (PDT) 23h00 - Mountain Daylight Time (MDT) 00h00 - Central Daylight Time (CDT) 01h00 - Eastern Daylight Time (EDT) Type: Maintenance

Duration: 5 hours and 48 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>10:48:12</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is going forward today, we will be taking the US node down at 22h00 - Pacific Daylight Time (PDT) 23h00 - Mountain Daylight Time (MDT) 00h00 - Central Daylight Time (CDT) 01h00 - Eastern Daylight Time (EDT).</p> ]]> Sat, 22 Apr 2023 05:00:00 +0000 https://status.appenate.com/maintenance/clgrffdtr93124zpokgj64gz9i https://status.appenate.com/maintenance/clgrffdtr93124zpokgj64gz9i πŸ‡ͺπŸ‡Ί Europe Cloud isn't accessible at the moment (automated) Type: Incident Duration: 16 hours and 26 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud Apr 16, 07:59:51 GMT+0 - Investigating - Our team is investigating this issue Apr 16, 08:16:17 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 16 hours and 26 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>07:59:51</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>08:16:17</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Sun, 16 Apr 2023 07:59:51 +0000 https://status.appenate.com/incident/clgj49ori388897hmog5y2dzutk https://status.appenate.com/incident/clgj49ori388897hmog5y2dzutk EU Scheduled Maintenance Type: Maintenance Duration: 3 hours and 31 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ͺπŸ‡Ί Europe WaaS Apr 16, 00:30:58 GMT+0 - Completed - Maintenance has completed successfully. Apr 15, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 15, 21:00:00 GMT+0 - Identified - Scheduled maintenance is going forward today, we will be taking the EU node down at 22h00 - British Summer Time (BST) 23h00 - Central European Summer Time (CEST) 0h00 - Eastern European Summer Time (EEST) Type: Maintenance

Duration: 3 hours and 31 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>00:30:58</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is going forward today, we will be taking the EU node down at 22h00 - British Summer Time (BST) 23h00 - Central European Summer Time (CEST) 0h00 - Eastern European Summer Time (EEST).</p> ]]> Sat, 15 Apr 2023 21:00:00 +0000 https://status.appenate.com/maintenance/clgidkuwz381613gaogpz2ly3xo https://status.appenate.com/maintenance/clgidkuwz381613gaogpz2ly3xo AU Scheduled Maintenance Type: Maintenance Duration: 4 hours and 24 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡¦πŸ‡Ί Australia Cloud, πŸ‡¦πŸ‡Ί Australia API Apr 8, 16:24:29 GMT+0 - Completed - Maintenance has been completed. Apr 8, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 8, 12:00:00 GMT+0 - Identified - Scheduled maintenance is going forward today, we will be taking the AU node down at 20h00 - Western Standard Time (AWST) 22h00 - Eastern Standard Time (AEST). Type: Maintenance

Duration: 4 hours and 24 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>16:24:29</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has been completed..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is going forward today, we will be taking the AU node down at 20h00 - Western Standard Time (AWST) 22h00 - Eastern Standard Time (AEST)..</p> ]]> Sat, 8 Apr 2023 12:00:00 +0000 https://status.appenate.com/maintenance/clg7s7e5f4938847onvi9x97kj https://status.appenate.com/maintenance/clg7s7e5f4938847onvi9x97kj πŸ‡ΊπŸ‡Έ USA Cloud isn't accessible at the moment (automated) Type: Incident Duration: 13 minutes Affected Components: πŸ‡ΊπŸ‡Έ USA Cloud Apr 6, 13:49:05 GMT+0 - Investigating - Our team is investigating this issue Apr 6, 13:49:17 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 13 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>13:49:05</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>13:49:17</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Thu, 6 Apr 2023 13:49:05 +0000 https://status.appenate.com/incident/clg56camq13384w7ok1qw74bdr https://status.appenate.com/incident/clg56camq13384w7ok1qw74bdr Updates to the US node Type: Maintenance Duration: 1 day and 1 hour Affected Components: πŸ‡ΊπŸ‡Έ USA API, πŸ‡ΊπŸ‡Έ USA Cloud, πŸ‡ΊπŸ‡Έ USA WaaS Mar 25, 06:25:00 GMT+0 - Completed - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 1 day and 1 hour

Affected Components: , ,

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>06:25:00</var> GMT+0</small><br><strong>Completed</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sat, 25 Mar 2023 06:25:00 +0000 https://status.appenate.com/maintenance/clfnkzgkb15141765ncynge4xqx https://status.appenate.com/maintenance/clfnkzgkb15141765ncynge4xqx Azure Outage Notification - Potential Impact to Appenate Platform Type: Incident Duration: 1 hour and 26 minutes Affected Components: πŸ‡ͺπŸ‡Ί Europe API, πŸ‡ΊπŸ‡Έ USA WaaS, πŸ‡ΊπŸ‡Έ USA API, πŸ‡ͺπŸ‡Ί Europe WaaS, πŸ‡¦πŸ‡Ί Australia WaaS, πŸ‡ͺπŸ‡Ί Europe Cloud, πŸ‡¦πŸ‡Ί Australia API, πŸ‡ΊπŸ‡Έ USA Cloud, πŸ‡¦πŸ‡Ί Australia Cloud Jan 25, 10:53:27 GMT+0 - Identified - "Starting at 07:05 UTC on 25 January 2023, customers may experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in multiple regions, as well as other Microsoft services." Microsoft Azure is actively investigating the issue. This issue may impact the Appenate Platform intermittently. Jan 25, 12:19:45 GMT+0 - Resolved - Microsoft Azure has mitigated and advised that the issue is now resolved. Type: Incident

Duration: 1 hour and 26 minutes

Affected Components: , , , , , , , ,

<p><small>Jan <var data-var='date'> 25</var>, <var data-var='time'>10:53:27</var> GMT+0</small><br><strong>Identified</strong> - "Starting at 07:05 UTC on 25 January 2023, customers may experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in multiple regions, as well as other Microsoft services." Microsoft Azure is actively investigating the issue. This issue may impact the Appenate Platform intermittently..</p> <p><small>Jan <var data-var='date'> 25</var>, <var data-var='time'>12:19:45</var> GMT+0</small><br><strong>Resolved</strong> - Microsoft Azure has mitigated and advised that the issue is now resolved..</p> ]]> Wed, 25 Jan 2023 10:53:27 +0000 https://status.appenate.com/incident/cldbjsyuw128239imx9ku8v17v https://status.appenate.com/incident/cldbjsyuw128239imx9ku8v17v πŸ‡¦πŸ‡Ί Australia API isn't accessible at the moment (automated) Type: Incident Duration: 5 hours and 27 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia API Jan 24, 16:13:01 GMT+0 - Investigating - Our team is investigating this issue Jan 24, 16:18:27 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 5 hours and 27 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>16:13:01</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>16:18:27</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Tue, 24 Jan 2023 16:13:01 +0000 https://status.appenate.com/incident/cldafs1yi82748fio90fpxvbys https://status.appenate.com/incident/cldafs1yi82748fio90fpxvbys πŸ‡ΊπŸ‡Έ USA Cloud isn't accessible at the moment (automated) Type: Incident Duration: 52 minutes Affected Components: πŸ‡ΊπŸ‡Έ USA Cloud Dec 20, 07:01:42 GMT+0 - Investigating - Our team is investigating this issue Dec 20, 07:02:33 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 52 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 20</var>, <var data-var='time'>07:01:42</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Dec <var data-var='date'> 20</var>, <var data-var='time'>07:02:33</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Tue, 20 Dec 2022 07:01:42 +0000 https://status.appenate.com/incident/clbvvo8vi223703uqo9cyv0r4j0 https://status.appenate.com/incident/clbvvo8vi223703uqo9cyv0r4j0 πŸ‡ΊπŸ‡Έ USA API isn't accessible at the moment (automated) Type: Incident Duration: 3 hours and 15 minutes Affected Components: πŸ‡ΊπŸ‡Έ USA API Dec 20, 07:01:41 GMT+0 - Investigating - Our team is investigating this issue Dec 20, 07:04:55 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 3 hours and 15 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 20</var>, <var data-var='time'>07:01:41</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Dec <var data-var='date'> 20</var>, <var data-var='time'>07:04:55</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Tue, 20 Dec 2022 07:01:41 +0000 https://status.appenate.com/incident/clbvvo7yi40644ueosky73snfa https://status.appenate.com/incident/clbvvo7yi40644ueosky73snfa πŸ‡¦πŸ‡Ί Australia API isn't accessible at the moment (automated) Type: Incident Duration: 5 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia API Dec 14, 21:08:52 GMT+0 - Investigating - Our team is investigating this issue Dec 14, 21:08:57 GMT+0 - Resolved - Issue resolved Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>21:08:52</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>21:08:57</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> ]]> Wed, 14 Dec 2022 21:08:52 +0000 https://status.appenate.com/incident/clbo5alos122221h6okc32n3yw4 https://status.appenate.com/incident/clbo5alos122221h6okc32n3yw4 πŸ‡¦πŸ‡Ί Australia API isn't accessible at the moment (automated) Type: Incident Duration: 3 hours and 48 minutes Affected Components: πŸ‡¦πŸ‡Ί Australia API Oct 18, 08:43:12 GMT+0 - Resolved - Issue resolved Oct 18, 08:39:25 GMT+0 - Investigating - Our team is investigating this issue Type: Incident

Duration: 3 hours and 48 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 18</var>, <var data-var='time'>08:43:12</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved.</p> <p><small>Oct <var data-var='date'> 18</var>, <var data-var='time'>08:39:25</var> GMT+0</small><br><strong>Investigating</strong> - Our team is investigating this issue.</p> ]]> Tue, 18 Oct 2022 08:39:25 +0000 https://status.appenate.com/incident/cl9dyf8lf464745y9ojppcvq7ex https://status.appenate.com/incident/cl9dyf8lf464745y9ojppcvq7ex